If you have been injured or are in distress as a direct result of your working conditions, you may be entitled to Workcover support, in the form of a psychology or mental health referral. Workplace injuries are not limited to a physical injury – if you are put in danger or psychological harm at work, you are entitled to mental health support.
When referred to a psychologist or counsellor through Workcover, you will be able to visit and talk to a qualified psychologist about your concerns, experiences, and mental health.
What is Workcover Counselling?
Workcover Queensland is the Queensland Government funded program that serves as worker’s compensation for employees that have been injured on the job. Workcover for psychological counselling is designed to support your recovery from an injury or illness, with the right mental health support.
The Centre for Human Potential offers Workcover psychology and counselling in Brisbane to individuals who may have experienced an injury, illness, or trauma at work. The counselling services will offer confidential, private, and empathetic support, in a judgement-free space. We have a team of psychologists who have experience in this area – we are committed to helping you get through this injury, illness, or traumatic experience.
How to Get Started with a Workcover Psychologist
If you are eligible for Workcover counselling in Brisbane, you will have received a referral through Workcover QLD. If you are in the process of submitting a claim, we encourage you to get in touch with our team and we can walk you through the next steps once you have received your referral. Generally, the process will be:
3. If you have not already, make sure that you have lodged your claim, along with any evidence, over to Workcover Queensland.
4. Together we will schedule your initial assessment with a psychologist or counsellor to determine things like symptoms, areas of concern, and treatment requirements.
5. Your psychologist will then work with you to develop a customised treatment plan.
6. You will then need to attend your therapy sessions as recommended by your clinician.
Eligibility for Workcover Counselling
Anyone who is a full time, part time, casual, or a subcontractor is eligible to make a claim for Workcover counselling sessions. The injury may be physical or mental; and having a pre-existing condition does not rule you out either – it is very possible to be eligible if your condition has worsened as a result of your employment-related injury.
However, it is important to note that work-related stress alone generally would not be sufficient to get your claim approved for a workplace injury. The sorts of mental health conditions that do make someone eligible for workcover counselling include
- Post-traumatic stress disorder (PTSD)
- Depression
- Anxiety disorder
- Bipolar affective disorder
- Adjustment disorder
- Dissociative disorder
- Schizophrenia
- Psychosis
Speak with us
If you are still in the process of getting your claim reviewed and approved, you can still access early psychology and counselling treatment. For workers with a mental injury, you can get access to psychological treatment funded by Workcover, even while they are still assessing the claim.
To access early support, you will need to have lodged a claim, and have a work capacity certificate from your GP.
WorkCover Requirements and Process
WorkCover QLD provides financial support for work-related mental injuries (also known as psychological and psychiatric injuries). These are conditions that cause abnormal thoughts, feelings, and behaviours. They include (but are not limited to):
- Depression
- Anxiety
- Post-traumatic stress disorder
When you contact our staff about setting up a WorkCover arrangement with us, the information that we will require is the following:
- Your name and contact details
- Your WorkCover QLD claim number
- Your Case Manager’s name and contact details
- A signed release form
- This release form simply allows us to contact your Case Manager on your behalf, in order to confirm funding
- We will send this form through to you right away, to be signed online
We then confirm your claim funding by checking your claim number through WorkCover’s online portal.
- If your claim has already been Accepted for Psychological Injury
- We can book you in for appointments immediately.
- If your claim is Pending for Psychological Injury, Accepted for Physical Injury or Pending for Physical Injury
- We will need written confirmation of funding from your case manager as soon as possible.If your claim has already been Accepted for Psychological Injury
- We can tentatively book your initial appointment for your right away, and send the release form through to you to sign.
- Once we have received the release form back, we will email your case manager to confirm that funding has been approved, and then send the appointment confirmation to you from there.
- Alternatively, you can get your WorkCover case manager to email [email protected] stating your name and how many psychology sessions they have approved you for – then, we can book you in straight away without signing any forms.
Please note that WorkCover QLD does not cover any late or cancellation fees, so any late/cancellation fees incurred are payable by the client themselves.
Trusted Workcover QLD Psychologists
The CFHP are registered with Workcover to provide comprehensive, confidential, and effective mental health support to those who have experienced a workplace injury in QLD. Whatever your concern or workplace injury, our psychologists are committed to helping you get back on your feet, and to full mental health. We are located conveniently in the Brisbane CBD, which helps local individuals access the treatment they deserve.