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Online Counselling

Online Counselling & Therapy - TeleHealth Psychologists Australia

Accessing the right mental health support is not always easy. Busy schedules, work and personal commitments, and social anxiety can make attending an in-person therapy session impractical. 

CFHP’s online counselling services for Australians make accessing mental health support easier and more convenient than ever, through virtual therapy sessions. Our qualified and AHPRA-registered psychologists can provide online therapy, wherever you’re located in Australia. Book an appointment today to connect with one of our compassionate and trustworthy online counsellors from the comfort of your home.

We provide counselling online

Online Therapy Sessions with CFHP

The Centre for Human Potential’s online counselling services offer targeted support for a range of mental health issues, including anxiety, depression, trauma, and relationship problems. Whether you live in a remote area or are unable to travel for in-person therapy sessions, our telehealth psychologists can help you work through your issues virtually.

To enhance the convenience of our online therapy sessions, we have flexible appointment times. Online therapy sessions are available between 9am and 7pm, Mondays to Fridays, and 9am to 6pm on Saturdays. 

Online Therapy with Qualified Psychologists

The CFHP team of online psychologists are fully qualified and registered with AHPRA (Australian Health Practitioner Regulation Agency). As industry-recognised professionals, we provide online support across different mental health issues, like anxiety, depression, ADHD, stress management, or relationship problems. 

Our psychologists approach online counselling sessions the same as in-person therapy. We provide an empathetic and comfortable environment, use evidence-based treatments, like cognitive behavioural therapy, to help work through mental health issues. 

We understand that everyone’s circumstances and needs are different. Our online counselling sessions provide a convenient and accessible option for seeking help. We ensure that you receive the appropriate guidance from a psychologist who is best suited to your therapy goals and mental health concerns. 

we provide online counselling and therapy

How Our Online Psychologists Can Help

An online therapy session doesn’t have to be any different to an in-office visit. Our psychologists provide the same valuable knowledge, just in a different setting. You can book an online session for:

Claim Online Therapy Australia

If you have a mental health plan, you can claim up to 10 individual online counselling sessions every year under Medicare. Whether you are seeking online therapy for trauma, anxiety, depression, addiction, grief, ADHD, relationship issues, anger, or stress management, your mental health plan will subsidise your sessions. To obtain a mental health plan, your doctor can provide you with a referral letter to attend online counselling sessions that can be fully or partially subsidised. 

CFHP also provides online NDIS counselling and psychology support and accepts NDIS funding. To be eligible for NDIS funding, you must be between 9 and 65 years old, an Australian citizen, permanent resident, or Protected Special Category Visa holder, and require support. We do not require a formal referral for online NDIS counselling, and accept both self-managed and plan-managed NDIS participants.

The Benefits of Online Counselling

We all use the internet every day – it has been ingrained in our day to day lives. The beauty of online sessions is convenience of being able to rely solely on an internet connection to access a psychologist.

Flexibility

Online psychology means that you’ll be able to book your appointment at a time that is best suited to you and your lifestyle. Getting an in-clinic appointment around a busy schedule can be difficult, but an online appointment allows you to choose a time that works for you.

Confidentiality

CFHP’s online psychologists prioritise providing completely confidential sessions, whether in person or offline. Online counselling offers a layer of privacy for those who may find it difficult or uncomfortable to discuss sensitive topics in a face-to-face environment or at a clinic.

Easy Access

Online therapy sessions allow you to attend regular sessions with a counsellor without visiting an office or clinic. This makes online therapy a suitable option for those who may find it challenging to travel to consultations, such as those with disabilities, severe anxiety, and those living in remote areas.

Comfort

As much as we try to ensure that our clinic is as inviting as possible, people are naturally more comfortable in their own homes than in an unfamiliar clinic or office. Therapy can be intimidating, but attending an online counselling session from home can make it easier to open up, be vulnerable, and share your fears or concerns in a familiar and comfortable environment.

Skip Waiting Times

In-person sessions often have long wait times lasting from weeks to months. With online counselling, you can skip the wait and get the support you need from a qualified mental health professional sooner.

Anonymity

Online therapy sessions can be completely anonymous, where individuals can choose to keep their cameras off if they feel more comfortable doing so.

Online counselling sessions make seeing a psychologist easier than ever before. Regardless of where you’re located or what your schedule looks like, you can now book in an appointment with a professional psychologist online with CFHP.

How to Get Started With an Online Counsellor

Getting started with one of our online therapists is as simple as:

1. Schedule your online appointment with our reception staff in the same way as a traditional appointment.
2. On the day of the appointment, make payment over the phone using a credit card.
3. Once a session has been initiated, you’ll interact with your online therapist via live video for 45 – 60 min.

Our team of Psychologists for Online Counselling

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    Getting started with a therapist doesn’t have to be complicated. If you would like to enquire about online therapy, get in touch with our friendly team and we’ll walk you through the process of finding the right psychologist for you.

    Frequently Asked Questions for Online Counselling

    Is online counselling as effective as in-person sessions?

    Yes – there are multiple studies that consistently showcase the value and effectiveness of online counselling for mental conditions such as depression and anxiety. 

    Just like in face-to-face sessions, online therapy with a professional psychologist will involve establishing a trusted and comfortable environment where you can freely voice out your concerns and challenges. 

    How long will a typical online counselling session be?

    Our online counselling sessions will take between 45-60 minutes. Generally, appointments for adults last for 50 minutes, however, the duration of each session will depend on your psychologist and the nature of your appointment. 

    To ensure that you get the most out of these sessions, our counsellors recommend that you allocate this time to focus on the session and keep yourself free from distractions or other commitments. We understand that not every home environment may be ideal, and we can work with you to provide suggestions for creating a focused space for your online counselling sessions.

    Do I have to turn on my video camera for online counselling?

    No, it’s not a requirement for you to keep your video on for all counselling sessions. We typically encourage all of our clients to keep your video on but ultimately, it is up to you and how comfortable you feel during your online counselling sessions. 

    Our counsellors make use of your video feed to detect nonverbal cues that can help in fine-tuning your treatment and therapy. That being said, we value your privacy and level of comfort, and respect your decision should you choose to turn your video off. 

    How many online counselling sessions will I need?

    There isn’t a fixed number of sessions required with online counselling — when we pair you with a counsellor or psychologist, they will work with you to create a tailored treatment plan based on your circumstances that will be reviewed after your initial assessment. 

    Short-term treatments usually range from 4 to 12 sessions, while longer-term therapy can address more complex or ongoing issues. After our initial consultation, we’ll be able to provide an estimate for the number of sessions you may need to reach your goals. Of course, you will also have a say in deciding how many sessions are necessary — we’re here to offer you as much support as you need.

    Is there any way to get subsidised online counselling?

    Getting a mental health treatment plan from your doctor can help you access financial assistance for online counselling. Mental health treatment plans allow individuals to claim up to 20 sessions per calendar year—10 individual and 10 group sessions—for issues like anxiety, depression, and trauma.

    If you’re unsure of what support is available, it’s best to have a conversation with your doctor to understand what options you have for treatment. Your doctor can provide you with a referral letter that can be forwarded to your preferred provider for online counselling sessions. 

    What qualifications do your counsellors have?

    Our team of psychologists and counsellors are well-qualified to treat individuals according to the professional codes of the Australian Psychological Society and the Psychology Board of Australia. 

    Many of our psychologists hold high distinction in psychological studies (Masters, PhD) and have years of experience helping individuals find comfort, foster better mental health, and get relief from chronic mental conditions.

    Can I switch from online therapy to in-person sessions later on?

    Yes. If you want to attend a face-to-face session with your psychologist, you can book a regular therapy session with them instead. Face-to-face sessions will enable our psychologists to better assess your progress by looking at your physical cues. It is also possible to switch from in-person sessions to online therapy.

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