Online Counselling & Therapy - TeleHealth Psychologists Australia
Accessing the right mental health support is not always easy. Busy schedules, work and personal commitments, and social anxiety can make attending an in-person therapy session impractical.
CFHP’s online counselling services for Australians make accessing mental health support easier and more convenient than ever, through virtual therapy sessions. Our qualified and AHPRA-registered psychologists can provide online therapy, wherever you’re located in Australia. Book an appointment today to connect with one of our compassionate and trustworthy online counsellors from the comfort of your home.

Online Therapy Sessions with CFHP
CFHP’s online counselling services offer targeted support for a range of mental health issues including anxiety, depression, trauma, and relationship problems. Whether you’re living in a remote area or unable to travel for in-person therapy sessions, our telehealth psychologists can help you work through your issues from the comfort of your home.
Online counselling also offers a discreet way for those who may find it difficult to attend an in-person therapy session due to the sensitivity of their situation. Our online psychologists can accommodate your need for privacy or sessions outside of regular work hours. We have a team of registered and clinical psychologists available for online sessions.
Online therapy may be especially suited for:
- Individuals dealing with severe social anxiety who find it difficult to seek face-to-face sessions
- Those with busy schedules that overlap with available therapy session timings
- Individuals with mobility needs or limited access to a clinic due to distance or lack of transport
- Couples or families that reside in different areas
Types of Online Therapy We Can Provide
The CFHP team of online therapists can provide support across different areas, including:
- ADHD counselling
- Family and relationship counselling
- Anger management
- Depression counselling
- Anxiety counselling
- Addiction counselling
- Trauma counselling
- Grief counselling
- LGBTQIA+ support
- Stress management
- Cultural & integrations counselling
- Men’s mental health

How Our Online Psychologists Can Help
An online therapy session doesn’t have to be any different to an in-office visit. Our psychologists provide the same valuable knowledge, just in a different setting. You can book an online session for:
Addiction counselling
Family counselling
Depression & anxiety counselling
Self-esteem & confidence
Stress management
Grief counselling
Eating disorder counselling
Professional online counselling with qualified psychologists
In Australia, both psychologists and mental health counsellors can offer online counselling services. However, there are distinct differences in the level of service and treatment provided.
Only individuals with a Bachelor’s degree in psychology or psychological science, as well as a Master’s degree or PhD in Psychology, can practice as professional psychologists in Australia. On the other hand, anyone holding a Bachelor’s degree in counselling (or an equivalent qualification) is qualified to provide counselling services.
Online psychologists will usually have a more in-depth understanding of mental health issues. Our clinical and registered psychologists can deliver evidence-based treatments like cognitive behavioural therapy via online counselling sessions and provide an accurate diagnosis of mental health issues — which a general counsellor cannot.
At CHFP, our team of psychologists for online counselling are fully qualified and registered with AHPRA (Australian Health Practitioner Regulation Agency). When you seek online counselling services with our psychologists, you can rest assured that you are getting professional help from industry-recognised professionals.
We understand that everyone’s circumstances and needs are different, and we make every effort to ensure that you receive the appropriate guidance from a psychologist who is best suited to your individual therapy goals and mental health concerns.
The Benefits of Online Counselling
We all use the internet every day – it has been ingrained in our day to day lives. The beauty of online sessions is convenience of being able to rely solely on an internet connection to access a psychologist.
Flexibility
Online psychology means that you’ll be able to book your appointment at a time that is best suited to you and your lifestyle. Getting an in-clinic appointment around a busy schedule can be difficult, but an online appointment allows you to choose a time that works for you.
Confidentiality
CFHP’s online psychologists prioritise providing completely confidential sessions, whether in person or offline. With online counselling, you won’t need to travel or sit in a waiting room — you’ll be connected from wherever you are via Zoom.
Easy Access
Online therapy sessions allow you to attend regular sessions with a counsellor without visiting an office or clinic. This makes online therapy a suitable option for those who may find it challenging to travel to consultations — for example, those with disabilities, severe anxiety, and those living in remote areas.
Comfort
It goes without saying that people are naturally going to be more comfortable in their own homes than in a clinic or office. Therapy can be intimidating, but attending an online counselling session from home can make it easier to open up, be vulnerable, and share your fears or concerns in a familiar and comfortable environment.
Reasons to Choose Online Counselling Sessions
Online counselling offers a convenient way to access mental support from a professional psychologist, regardless of where you are in Australia. Many of our clients prefer to have online counselling sessions for reasons including:
- Skipping wait times — In-person sessions often have long wait times lasting from weeks to months. With online counselling, you can skip the wait and get the support you need from a qualified mental health professional sooner.
- Privacy — Online counselling offers a layer of privacy for individuals who may find it difficult or uncomfortable to discuss sensitive topics in a face-to-face environment or at a clinic.
- Access support from anywhere — For those who are unable to travel due to health issues or live in remote areas, online counselling offers a convenient solution by ensuring that they can still receive professional mental health support from the comfort of their own homes.

Online counselling sessions make seeing a psychologist easier than ever before. Regardless of where you’re located or what your schedule looks like, you can now book in an appointment with a professional psychologist online with CFHP.
How to Get Started With an Online Counsellor
Getting started with one of our online therapists is as simple as:
Our team of Psychologists for Online Counselling

Lisa Kunde
Speak with us
Getting started with a therapist doesn’t have to be complicated. If you would like to enquire about online therapy, get in touch with our friendly team and we’ll walk you through the process of finding the right psychologist for you.
Frequently Asked Questions for Online Counselling
Is online counselling as effective as in-person sessions?
Yes – there are multiple studies that consistently showcase the value and effectiveness of online counselling for mental conditions such as depression and anxiety.
Just like in face-to-face sessions, online therapy with a professional psychologist will involve establishing a trusted and comfortable environment where you can freely voice out your concerns and challenges.
How long will a typical online counselling session be?
Our online counselling sessions will take between 45-60 minutes. To ensure that you get the most out of these sessions, our counsellors recommend that you allocate this time to focus on the session and keep yourself free from distractions or other commitments. We understand that not every home environment may be ideal, and we can work with you to provide suggestions for creating a focused space for your online counselling sessions.
Do I have to turn on my video camera for online counselling?
No, it’s not a requirement for you to keep your video on for all counselling sessions. We typically encourage all of our clients to keep your video on but ultimately, it is up to you and how comfortable you feel during your online counselling sessions.
Our counsellors make use of your video feed to detect nonverbal cues that can help in fine-tuning your treatment and therapy. That being said, we value your privacy and level of comfort, and respect your decision should you choose to turn your video off.
How many online counselling sessions will I need?
There isn’t a fixed number of sessions required with online counselling — when we pair you with a counsellor or psychologist, they will work with you to create a tailored treatment plan based on your circumstances that will be reviewed after your initial assessment.
Short-term treatments usually range from 4 to 12 sessions, while longer-term therapy can address more complex or ongoing issues. After our initial consultation, we’ll be able to provide an estimate for the number of sessions you may need to reach your goals. Of course, you will also have a say in deciding how many sessions are necessary — we’re here to offer you as much support as you need.
Is there any way to get subsidised online counselling?
Getting a mental health treatment plan from your doctor can help you access financial assistance for online counselling. Mental health treatment plans allow individuals to claim up to 20 sessions per calendar year—10 individual and 10 group sessions—for issues like anxiety, depression, and trauma.
If you’re unsure of what support is available, it’s best to have a conversation with your doctor to understand what options you have for treatment. Your doctor can provide you with a referral letter that can be forwarded to your preferred provider for online counselling sessions.
What qualifications do your counsellors have?
Our team of psychologists and counsellors are well-qualified to treat individuals according to the professional codes of the Australian Psychological Society and the Psychology Board of Australia.
Many of our psychologists hold high distinction in psychological studies (Masters, PhD) and have years of experience helping individuals find comfort, foster better mental health, and get relief from chronic mental conditions.
Can I switch from online therapy to in-person sessions later on?
Yes. If you want to attend a face-to-face session with your psychologist, you can book a regular therapy session with them instead. Face-to-face sessions will enable our psychologists to better assess your progress by looking at your physical cues. It is also possible to switch from in-person sessions to online therapy.
How long are online therapy sessions?
Online therapy sessions usually last between 45-60 minutes. The duration of each session will depend on your psychologist and the nature of your appointment. Generally, appointments for adults are booked for 50 minutes.